Search Results for: pets in crisis

  • 10 facts about our Pets In Crisis Program

    1st July, 2019 | by

    10 facts about our Pets In Crisis Program

    1. The Pets In Crisis Program exists to care for pets whose families are escaping domestic violence.
    2. A lot of refuges do not accept pets, so many people decide to stay in a domestic violence situation for fear of what might happen to their pet if they leave. Sadly, our counsellors regularly speak to people whose intimate partners use violence or threats of it towards their pets – in order to frighten and control them into staying.
    3. Established in 2005, the Program is a collaboration between DVConnect and the RSPCA Queensland.
    4. Each pet is given safe accommodation, food, and in most cases veterinary care.
    5. The Program cares for almost 300 pets each year.
    6. BUT, last financial year we were forced to turn away 2-3 pets every week because we don’t have enough funding or safe accommodation to care for them.
    7. Pets can stay in the program for up to 28 days.
    8. Any pet is accepted, provided there is a suitable place for them to be cared for.
    9. Each pet is given a thorough health check by an RSPCA veterinarian. Sadly though, a lot of pets from domestic violence situations haven’t received the medical care they should have in their lives. This means more vet care is needed, which means more costs.
    10. The minimum cost to operate the Pets In Crisis Program is $150,000. This increases when the number of animals needing help increases. 
    11. To access this program, you must speak with the DVConnect team. Please call anytime on 1800 811 811, they are available to chat 24 hours a day, 7 days a week.


    If you, or someone you know is experiencing domestic, family or sexual violence, DVConnect can help you find a pathway to safety, away from violence. The DVConnect helplines are:

    • Womensline 1800 811 811, available 24/7
    • Mensline 1800 600 636 available from 9am – midnight, 7 days
    • Sexual Assault Helpline 1800 010 120, available from 7.30am – 11.30pm, 7 days.
    • For more visit www.DVConnect.org.

    For more, contact 

  • Who We Help

    14th January, 2022 | by

    DVConnect is a free and confidential Service that can help any person in Queensland who is feeling unsafe at home because of domestic, family or intimate partner violence. Through our Mensline we can also assist men wanting to make changes to their abusive behaviours.

    We also help people who have experienced sexual assault or abuse at any point in their lives through our Sexual Assault Helpline.

    In the last Financial Year:

    • DVConnect received 1 call every 5 minutes
    • We supported 3,000+ young people into emergency accommodation
    • 41% of people who accessed our services were from Regional, Rural & Outer Regional areas across Queensland
    • Calls to our Sexual Assault Helpline increased by 13% from the last Financial Year
    • Nearly 300 pets were supported through our Pets in Crisis Program with the RSPCA QLD
    • We received 7000+ referrals to Mensline from the Police
    • And provided 3,000 men with counselling
    • Another 3,500 men received information from our Service

    If you are thinking about calling our Service but are not sure if we are the right Service for you, we have connections across Queensland and Australia and our counsellors are happy to point you in the right direction.

  • Other ways to help

    14th January, 2022 | by

    By supporting the work of DVConnect, you give every person who asks us for help, a path to safety. There are many ways you can support our work no matter who you are. Find a way from the list below:

    Follow us on social media to stay up to date on how you can get involved

  • About Us

    17th March, 2020 | by

    The Principles that guide us

    1. Domestic, family and sexual violence is one of the most prevalent, pervasive and serious human rights violations.
    2. Everyone has the right to be respected and live without fear from violence.
    3. The use of violence is a choice and people need to be held responsible and accountable for their behaviour.
    4. We operate from an intersectional feminist framework, acknowledging that domestic and family violence is gender-based violence, predominantly perpetrated by men against women.
    5. It is critical that we continue to learn from and include diverse voices of survivors and culturally diverse communities when seeking to prevent violence.
    6. We provide inclusive services that are evidence-based and trauma informed.
    7. Aboriginal and Torres Strait Islander People know best what their communities need and want.
    8. We acknowledge and respect the abilities, strengths, goals and needs of people living with disability.
    9. We are committed to working collaboratively as part of a broader system.
    10. Our governance will be robust, ethical and transparent.

    Our Vision
    Our aim is for all relationships to be free from domestic, family and sexual violence.

    Our Purpose
    Creating pathways for a life free from violence and fear.

    Our Values
    Integrity, Compassion, Accountability, Respect, Empowerment.

    Our Services and Programs

    DVConnect provides the Queensland-wide domestic and family violence helplines, Womensline and Mensline, supporting families to live lives free from violence and facilitating access to safety.

    DVConnect also provides the state-wide Sexual Assault Helpline for anyone who has been impacted by sexual abuse, including friends and family of survivors of assault, whether recent or historic.

    In addition, DVConnect provides VictimConnect, a new program supporting people impacted by violent crime in Queensland, and clinical oversight as well as specialist counselling services under the National Sexual Assault, Domestic and Family Violence Counselling Service, 1800RESPECT.

    DVConnect works in partnership with the RSPCA Queensland to provide safe accommodation for pets accompanying individuals escaping domestic, family and sexual violence. DVConnect also operates Bella’s Sanctuary, a medium-term transitional accommodation residence for women and children after leaving shelter.

    Our expert training team provide tailored training options to business, organisations, government departments and services to help people, recognise and respond to domestic and family violence in the workplace. Find out more about our Workplace Training here.

Thank you DVConnect for saving my Mums life, and mine. You guys getting us out of there changed everything. Thank you so much. Life is good now! 

Our survivor has chosen to remain anonymous.

Read Survivor Stories

How your donation will help

  • Provides operational support to fund our bridging accommodation residence Bella's Sanctuary.
  • Provides emergency transport and accommodation for Queenslanders in crisis due to domestic and family violence.
  • Provides safety planning, crisis counselling and information to those impacted by domestic and family violence.
  • Educates Queenslanders on how to help family, friends and colleagues who have experienced, or are experiencing domestic and family violence.