DVConnect’s Womensline is Queensland’s only 24 hour, 7 days a week, 365 days a year crisis response telephone helpline. We help Queenslanders who want to escape domestic violence. Our service is for anyone identifying as a female, regardless of age, accessibility, ethnicity, gender orientation, or ethnicity. This includes our friends in the LGBTQ community.
Our goal is to respond to your immediate safety needs. We can provide you with:
- Emergency transport ie taxi, bus, train or plane to remove you from violence
- Safe, emergency motel accommodation
- Specialist crisis counselling
- Safety planning, Information, referrals and support for those living with domestic violence
- Safe accommodation for pets through our Pets In Crisis program.
You are not alone! Everyday our counsellors support Queenslanders who fear violent partners, ex-partners or family members. In 2017/2018 financial year, Womensline received 98,174 phone calls and referrals. Domestic and family violence can happen to anyone, regardless of your occupation, your age, ethnicity, religion, disability or sector of the community.
We help everyone! If English is your second language, or you’re not comfortable speaking English, please use our translator service. If you are hearing impaired, have trouble speaking, please use the National Relay Service to call us.
Is it domestic violence if I haven’t been physically hurt?
Domestic and family violence is when someone in an intimate relationship (boyfriend/girlfriend/husband/wife), or an ex-partner, uses fear to control the other person. It can take many forms, it is not always physical. Please take the time to read the below:
- Physical – Physical abuse can be direct assaults on your body using their body, objects or weapons. This includes assault on children and pets and being denied access to your home and deprivation of sleep or food.
- Verbal / Emotional – Verbal abuse or emotional abuse involves constant put-downs, ridicule, name calling, humiliation in public or in private. It also includes insults around sexuality, body image, intelligence or parenting skills.
- Social – Social abuse involves controlling who you see, who you speak to, and/or who you receive phone calls, messages or email from. Controlling where you go so that you become socially or geographically isolated from other people.
- Psychological – Psychological abuse is behaviour and/or comments or taunts to undermine your sense of self and your personal security. It may cause you to feel vulnerable about your personal safety or mental health and well being.
- Digital – Digital abuse is also known as ‘cyber abuse’ or ‘technological abuse’. This form of abuse involves using technology to bully, harass or intimidate you. This includes threats to share, or actually sharing private photos online without your consent. Controlling who you can or cannot be friends with on social media, as well as sending insulting messages via digital platforms.
- Sexual – Sexual abuse is any forced or unwanted sexual activity. More
- Financial – Financial abuse is refusing you access to money, especially where the money is legally due to you. Accumulating debt in your name, or preventing you from seeking or keeping employment.
- Spiritual/Cultural – Spiritual abuse or cultural abuse is not allowing you to practice your chosen religion/cultural beliefs. Misusing religious/spiritual traditions to justify physical or other abuse towards you.
- Stalking – Constantly worrying and/or frightening you by doing any of the following: watching you, phoning or messaging you and watching you. As well as writing you letters or waiting outside your home or workplace.
- Damage to property – Using their physical strength or violence to intimidate you. This could be by causing or threatening to cause damage to your property or valuables.
Call Womensline on 1800 811 811
What is a safe house or refuge?
Safe houses (sometimes called refuge or shelters) provide safe and secure accommodation for those escaping domestic violence in their homes or community.
Call Womensline on 1800 811 811
How can I care for my children in domestic violence?
Your safety and the safety of your children and your pets is a priority whether you are planning to stay in the relationship, thinking about leaving or have already left.
If you are staying in the relationship, think about what you can do to keep yourself safe. Specifically at times when your partner becomes abusive, or you sense the situation is escalating. Some tips may be:
- Create ‘signals’ for supportive neighbours, family or friends that let them know to come over or to call for help. For example, switch on a particular light, leave a curtain blind closed /open, phone or text a friend with an agreed cue or a message that will be a prompt or code for them to help in whatever way you have discussed.
- Keep spare keys and important documents or copies of them, where you can get to them easily.
You and your family are not out of harms way until you have left the violent situation. Once you have left, you can help your children recover emotionally by talking to them about what has happened, ensuring they understand that it was in no way their fault.
- Protect children from violence by taking them to a safe place.
- Get support to take action against the violence, this will show them that violence is not acceptable.
- Reassure the child that none of the violent episodes were their fault in any way.
- Tell them how much you love them and cuddle them often.
- Encourage them to talk openly about their feelings.
- Get extra help for your child if necessary.
- Enlist a professional from a specialist domestic and family violence service to help provide your child with emotional support.
- Tell the child that abusive behaviour is wrong and be a role model for other ways of managing anger and solving problems.
- Seek professional help, such as counselling, for all family members.
Call Womensline on 1800 811 811
Can DVConnect provide legal help?
No, we cannot. But, we can put you in touch with organisations that can help you. You are not in this alone, we can help you every step of the way. Our Womensline is available for you 24 hours a day, 7 days a week, 365 days a year. That means all public holidays, including Christmas!
Call Womensline on 1800 811 811
Call Womensline Queensland
Call 1800 811 811