Helping someone experiencing abuse

If you know or suspect that a friend, family member or colleague is experiencing domestic or family violence, you can help. Follow these simple steps to support them.

Believe them
Sometimes a person who has experienced abuse just needs you to listen and believe them as the first step to their seeking help, and that is enough.

Ask them what they need and how you can help
Be guided by your family member or friend on how you can help. Don’t jump into action unless they ask you to.

Stay in touch
Their support network is critical. If they become distant or withdrawn, it’s important to keep a line of communication open by letting them know you are here to talk whenever they need.

Share support services with them
Let them know that services like DVConnect can help and are free to access.

Don’t victim-blame
Avoid asking questions like “Why don’t you leave?” or “Your kids shouldn’t be exposed to this.” Leaving is one of the most dangerous times and the survivor knows better than anyone else how to keep themselves and their children safe.

Call us for free advice
You can call DVConnect on 1800 600 636 to get more information about how to support a loved one impacted by domestic and family violence.

Call 1800 600 636

The Be there app is a free domestic violence bystander app which gives you the tools to recognise abuse, validate what you are seeing, and help you to support someone without putting either of you in danger.

Click the image below to find out more.

An image of the Be there app on a mobile phone

When someone you know is using abuse

If someone you know is using abuse in their relationships, it is important to say something to them that lets them know that you have seen the behaviour and that you are not OK with it.

Call out harmful behaviours and challenge sexism and attitudes that promote violence against women so that the person knows it is not acceptable.  

The Be there app is a free domestic violence bystander app which can give you the tools to safely call out abuse and help to end violence in our communities. Download it here.

David called back after his initial conversation with DVConnect Mensline and stated he signed up for ongoing behavioural change a ssistance . David said DVConnect Mensline had been significant in his journey towards rehabilitation. He advised his personal circumstances had been improving remarkably with the professional support he was receiving and he expressed gratitude to Police and DVConnect Mensline Counsellors.

How your donation will help

  • Provides operational support to fund our bridging accommodation residence Bella's Sanctuary.
  • Provides emergency transport and accommodation for Queenslanders in crisis due to domestic and family violence.
  • Provides safety planning, crisis counselling and information to those impacted by domestic and family violence.
  • Educates Queenslanders on how to help family, friends and colleagues who have experienced, or are experiencing domestic and family violence.