Your call will go into a queue. It will be answered by an experienced domestic violence crisis counsellor who will work with you to understand your situation. They will then provide you with information and options regarding what you would like to do next.
Domestic violence is not always physical. It can be verbal, emotional, financial, social, psychological, digital, sexual, spiritual or cultural, or it could involve stalking, as well as damage to personal property. Domestic violence occurs when someone in an intimate relationship (boyfriend/girlfriend/husband/wife) or an ex-partner, uses fear to control the other person.
Safe houses (sometimes called refuge or women’s shelters) provide safe and secure accommodation for people escaping domestic violence. Safe houses have the ability to care for children. We are able to work with you to equip you with information about your options and find emergency accommodation that meets your needs. In order to maintain security and safety, the location and details of safe houses are confidential and not available to the public. It is a condition of entering safe houses that you understand you cannot reveal the location to ANYONE – including your family.
Your safety and the safety of your children and your pets is a priority whether you are planning to stay in the relationship, thinking about leaving or have already left.
If you are stayingin the relationship, think about what you can do to keep yourself safe, particularly at times when your partner becomes abusive, or you sense the situation is escalating. Some tips may be:
Create ‘signals’ for supportive neighbours, family or friends that let them know to come over or to call for help. For example, switch on a particular light, leave a curtain blind closed /open, phone or text a friend with an agreed cue or a message that will be a prompt or code for them to help in whatever way you have discussed.
Keep spare keys and important documents or copies of them, where you can get to them easily.
The Pets in Crisis program provides safe accommodation, food and medical attention for the pets of individuals at serious risk of domestic violence. Pets in Crisis is a foster care program in partnership with the RSPCA Queensand. It cares for pets so that the pets family can leave their violent home and find a safe home where they can be reunited with their pets.
No. DVConnect does not offer legal support or advice. However we can help you get in touch with organisations that may be able to help you. These include, Community Legal Centres Queensland, which has a database of resources that may help. Another helpful resource is the Residential Tenancies Authority.
Call 1800 811 811 anytime 24/7. DVConnect’s Womensline is Queensland’s free telephone helpline for women, children and pets experiencing domestic and family violence. Womensline offers emergency transport and accommodation, as well as crisis counselling and interventions. DVConnect’s Womensline is available for all people identifying as female, regardless of ethnicity, religion, age or disability.
Call 1800 600 636 between 9am and midnight, 7 days. DVConnect’s Mensline is Queensland’s free, telephone counselling and referral service for men experiencing domestic and family violence. Mensline also offers support services and court assistance for men using violence to help them change their behaviour. Mensline is available for all people identifying as male, regardless of ethnicity, religion, age or disability.