We can help you, your children, your pets, as well as all LGBTIQ+ people, all ethnicities, all religions and disabilities. We help with emergency transport and safe accommodation, safety plans, crisis counselling and intervention, as well as safe accommodation for pets. If you find it difficult to hear or speak, or need a translator, call us through the National Relay Service.
Your call will go into a queue. It will be answered by an experienced domestic violence crisis counsellor who will work with you to understand your situation. They will then provide you with information and options regarding what you would like to do next.
Safe houses (sometimes called refuge or women’s shelters) provide safe and secure accommodation for people escaping domestic violence. Safe houses have the ability to care for children. We are able to work with you to equip you with information about your options and find emergency accommodation that meets your needs. In order to maintain security and safety, the location and details of safe houses are confidential and not available to the public. It is a condition of entering safe houses that you understand you cannot reveal the location to ANYONE – including your family.
Your safety and the safety of your children and your pets is a priority whether you are planning to stay in the relationship, thinking about leaving or have already left.
If you are staying in the relationship, think about what you can do to keep yourself safe, particularly at times when your partner becomes abusive, or you sense the situation is escalating. Some tips may be:
The Pets in Crisis program provides safe accommodation, food and medical attention for the pets of individuals at serious risk of domestic violence. Pets in Crisis is a foster care program in partnership with the RSPCA Queensand. It cares for pets so that the pets family can leave their violent home and find a safe home where they can be reunited with their pets.
No. DVConnect does not offer legal support or advice. However we can help you get in touch with organisations that may be able to help you. These include, Community Legal Centres Queensland, which has a database of resources that may help. Another helpful resource is the Residential Tenancies Authority.
Call 1800 811 811. Available 24 hours, 7 days. DVConnect’s Womensline is Queensland’s free telephone helpline for women experiencing domestic and family violence. Womensline offers emergency transport and accommodation, as well as crisis counselling and interventions. It is available for all people identifying as female, regardless of ethnicity, religion, age or disability.
Call 1800 600 636. Available between 9am and midnight, 7 days. DVConnect’s Mensline is Queensland’s free, confidential telephone crisis counselling, referral, as well as support service and court assistance for men involved in domestic and family violence. Mensline is available for all people who identify as male, regardless of ethnicity, religion, age or disability.
Call 1800 010 120. Available between 7.30am and 11.30pm, 7 days. DVConnect’s Sexual Assault Helpline is Queensland’s free telephone support and crisis counselling for anyone who has been sexually assaulted or abused. It is also for those concerned about someone they know. We support everyone regardless of their gender identification, cultural background, age or disability.
1800RESPECT is the National confidential online and telephone specialist counselling, information and referral service available 24 hours and 7 days a week. 1800RESPECT is funded by the Federal State Government and Medibank Health Solutions.
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