What does DVConnect do?

DVConnect is a not-for-profit organisation that has provided state-wide specialist domestic, family and sexual violence crisis counselling, intervention, information and pathways to safety (emergency housing and refuge) for 17 years. 

DVConnect operates four telephone helplines, these are Womensline, Mensline, Sexual Assault Helpline, Pets In Crisis and 1800 RESPECT (Queensland operator). In addition, DVConnect also conducts workplace training to help organisations who employees are experiencing or are impacted by domestic and family violence. In addition, DVConnect provides specialist domestic and family policy assistance. In August 2019 DVConnect officially opened Bella’s Sanctuary, a purpose-built 5 unit bridging-accommodation residence on the Gold Coast, funded entirely by a collaboration with corporates Halcyon and Mirvac.


Telephone Helplines

DVConnect operates crisis helplines to assist Queenslanders escape domestic and family violence, as well as sexual assault/sexual abuse. Across the helplines, we receive approximately 100,000 calls yearly. The helplines are:

Our Womensline has been funded by the Department of Child Safety, Youth and Women since 2002. Womensline is Queensland’s only free, state-wide services and is available 24 hours, 7 days a week, every day of the year for any Queenslander identifying as a female. Womensline arranges practical assistance such as emergency transport and emergency accommodation away from a violent home, as well as crisis counselling and intervention. Womensline takes approximately 8000 calls every month. It also assists over 600 women and more than 500 children away from domestic violence and into safe accommodation every month.

Mensline has been funded by Legal Aid and the Department of Justice and Attorney General since 2002. Our Mensline is a free, telephone crisis counselling referral and support line for any Queenslander identifying as male. It is available from 8am until midnight, 7 days a week, every day of the year. In the last financial year, Mensline received almost 15,000 phone calls and referrals. Mensline offers counselling, referral and support for both men who are experiencing domestic and family violence, as well as men who are using violence in their relationships, to help them amend their behaviours.

Our Sexual Assault Helpline has been funded by the Department of Child Safety, Youth and Women since 2009. Our helpline is a free telephone support and counselling to any Queenslander who has been sexually assaulted or abused. It is also for those who are concerned someone they care about might have been assaulted/abused. Available from 7.30am until 11.30pm, 7 days a week, every day of the year.  Last financial year, the Sexual Assault Helpline received almost 2200 calls and referrals.

DVConnect operates the Queensland operation of 1800RESPECT, the National confidential online and telephone specialist counselling, information and referral service, available 24 hours, 7 days, every day of the year, in Queensland. 1800RESPECT provides support for people experiencing, or who are at risk of experiencing, sexual assault, domestic or family violence, their friends and family, as well as workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

DVConnect works directly with the RSPCA Queensland to provide the states Pets In Crisis Program. The program cares for the pets of families experiencing domestic violence. It provides food, safe shelter, as well as veterinary services. Last financial year Pets In Crisis cared for almost 300 pets. Our Pets in Crisis program is administered by calling DVConnect on 1800 811 811.


Workplace Training & Policy

DVConnect provides tailored workplace training on domestic, family and sexual violence. The purpose of this training is to ensure Queensland organisations are able to do their part to support their employees who may be experiencing domestic, family and/or sexual violence. DVConnect also helps organisations create domestic and family violence policies. 


Bella’s Sanctuary

DVConnect continues to be at the forefront in providing contemporary domestic and family violence support, adapting to the changing needs of Queenslanders impacted by domestic, family and sexual violence. On 27 August 2019 DVConnect officially opened Bella’s Sanctuary, our bridging accommodation residence for longer term housing for women and children affected by domestic and family violence.  DVConnect strongly believes that domestic and family violence ends with a community-wide integrated response. Guided by this principal and a focus on reducing homelessness following domestic and family violence, or victims returning to their abusers, we partnered with Mirvac Residential and Queensland builders Halcyon, together with 90 building industry suppliers to co-design and construct Australia’s first commercially funded bridging accommodation residence on the Gold Coast with a total in-kind contribution of almost $1.7 million.


As an accredited specialist provider of domestic and family violence services, DVConnect has a deep understanding of the complex presentations, impacts and trauma as a consequence of domestic and family violence. We have an understanding of risk and managing this risk, in collaboration with survivors, with the intention of keeping them safe and empowered.

DVConnect acknowledges the differential impacts and intersectional experience of violence in terms of prevalence, risk, severity of violence, culture and identity for Indigenous women, young women, pregnant women, women who are separating, women living in regional and remote Queensland and women living with disability.

DVConnect is a Registered Charity (Public Benevolent Institution entity subtype) with the ACNC and has been endorsed by the ATO as a Deductible Gift Recipient has authority to Fundraise in Queensland under Charity Number CH1459.


Our Vision

All relationships are free from domestic, family and sexual violence.

Our Mission

Through collaboration we enable seamless pathways from violence to safety and beyond.

Our Values

  • Respect
  • Safety
  • Equality
  • Accountability
  • Empowerment

We can help you

Call 1800 811 811

I wish to sincerely thank you and the entire DVConnect team for their past and present assistance during these past few years of family turmoil. Without such a wonderful service it would be that much harder for women and children.

Jenny, Northgate Brisbane

We need your support.

With your donation we can:

  • Provide more emergency transport and accommodation to those escaping violence.
  • Provide more temporary accommodation for pets whose families have escaped domestic violence, until they set up a permanent home.
  • Provide more specialist counselling to those who have experienced domestic violence and/or sexual assault.
  • Educate the community about how we can help them, or someone they love, escape a domestically abusive relationship.