DVConnect is a not-for-profit organisation that has provided state-wide specialist domestic and family violence crisis counselling, intervention, information and pathways to safety (emergency housing and refuge) since 2002. DVConnect operates three crisis helplines to assist Queenslanders escape domestic and family violence, as well as sexual assault/sexual abuse. Across the helplines, we receive approximately 100,000 calls yearly. The helplines are:
Our Womensline has been funded by the Department of Child Safety, Youth and Women since 2002. Womensline is Queensland’s only free, state-wide services and is available 24 hours, 7 days a week for any Queenslander identifying as a female. Womensline arranges practical assistance such as emergency transport and emergency accommodation away from a violent home, as well as crisis counselling and intervention. Womensline takes approximately 8000 calls every month. It also assists over 600 women and more than 500 children away from domestic violence and into safe accommodation every month.
Mensline has been funded by Legal Aid and the Department of Justice and Attorney General since 2002. Our Mensline is a free, telephone crisis counselling referral and support line for any Queenslander identifying as male. It is available from 8am until midnight, 7 days a week. In the last financial year, Mensline received almost 15,000 phone calls and referrals. Mensline offers counselling, referral and support for both men who are experiencing domestic and family violence, as well as men who are using violence in their relationships, to help them amend their behaviours.
Our Sexual Assault Helpline has been funded by the Department of Child Safety, Youth and Women since 2009. Our helpline is a free telephone support and counselling to any Queenslander who has been sexually assaulted or abused. It is also for those who are concerned someone they care about might have been assaulted/abused. Available from 7.30am until 11.30pm, 7 days a week. Last financial year, the Sexual Assault Helpline received almost 2200 calls and referrals.
DVConnect works directly with the RSPCA Queensland on the Pets In Crisis Program to care for the pets of families experiencing domestic violence. Our Pets in Crisis program is administered by calling DVConnect on 1800 811 811.
DVConnect continues to be at the forefront in providing contemporary domestic and family violence support, adapting to the changing needs of Queenslanders impacted by domestic, family and sexual violence. In late August 2019 we will open our bridging accommodation for longer term housing for women and children affected by domestic and family violence. DVConnect strongly believes that domestic and family violence ends with a community-wide integrated response. Guided by this principal and a focus on reducing homelessness following domestic and family violence, or victims returning to their abusers, we partnered with Mirvac Residential and Queensland builders Halcyon, together with 90 building industry suppliers to co-design and construct Australia’s first commercially funded bridging accommodation residence on the Gold Coast with a total in-kind contribution of almost $1.7 million.
As an accredited specialist provider of domestic and family violence services, DVConnect has a deep understanding of the complex presentations, impacts and trauma as a consequence of domestic and family violence. We have an understanding of risk and managing this risk, in collaboration with survivors, with the intention of keeping them safe and empowered.
DVConnect acknowledges the differential impacts and intersectional experience of violence in terms of prevalence, risk, severity of violence, culture and identity for Indigenous women, young women, pregnant women, women who are separating, women living in regional and remote Queensland and women living with disability.
DVConnect is a Registered Charity (Public Benevolent Institution entity subtype) with the ACNC and has been endorsed by the ATO as a Deductible Gift Recipient has authority to Fundraise in Queensland under Charity Number CH1459.
All relationships are free from domestic, family and sexual violence.
Through collaboration we enable seamless pathways from violence to safety and beyond.