Our vision is that all relationships are free from domestic, family and sexual violence. Our mission is that through collaboration we enable seamless pathways from violence to safety and beyond. DVConnect exists to help Queenslanders escape domestic, family and sexual violence by providing crisis helplines, as well as emergency transport and accommodation away from violence. DVConnect is a not-for-profit organisation that has provided state-wide specialist domestic, family and sexual violence crisis counselling, intervention, information, safety planning and pathways to safety for almost 20 years.
Helplines: Our core service is to operate four telephone helplines, these are: Womensline 1800 811 811 which is available 24/7, Mensline 1800 600 636 available from 9am – midnight, 7 days, Queensland Sexual Assault Helpline 1800 010 120 available from 7.30am – 11.30pm, 7 days and 1800RESPECT the 24/7 National confidential online and telephone specialist counselling, information and referral service.
Accommodating pets: In addition DVConnect also operates Pets In Crisis in collaboration with the RSPCA QLD to ensure pets of families who are escaping violence have safe alternative accommodation. This is essential because often, not being able to take a pet with them when they leave, becomes a barrier to leaving. We do not receive funding for this program, it operates from donations.
Workplace DV Training & Policy Writing: To help Queensland workplaces recognise and respond to the signs of domestic and family violence we offer DV Workplace Training for both managers and employees. We can also assist with DV Policy Writing.
Transitional Housing: DVConnect believes that domestic violence ends with a community-wide integrated response. Guided by this principal we partnered with Mirvac Residential and Queensland builders Halcyon, together with 90 building industry suppliers to build Bella’s Sanctuary. Bella’s Sanctuary is a purpose-built 5 unit, 19 bed transitional housing residence on the Gold Coast. It provides longer term accommodation to women and children once they have left a refuge/shelter, to give them time to rebuild their lives after experiencing trauma. There is a void of transitional housing of this kind, which is a contributing factor to women becoming homeless after leaving domestic violence as often they believe their only other choice is returning to their abuser. This facility does not receive any funding, it is operated purely from donations.
DVConnect is primarily funded by the Queensland Government. Our Womensline has been funded by the Department of Child Safety, Youth and Women since 2002. Our Mensline has been funded by the Department of Child Safety, Youth and Women since 2002 and our Mensline Court Support program is funded by Department of Justice and Attorney General. Our Sexual Assault Helpline has been funded by the Department of Child Safety, Youth and Women since 2009. We rely heavily on donations from our community and our corporate partners QSuper, Mirvac Residential, Halcyon, Maurice Blackburn, RSPCA QLD, Queensland Rail and Impact Office Supplies. These partners are doing their part to put an end to domestic violence in Queensland.
DVConnect is a Registered Charity (Public Benevolent Institution entity subtype) with the ACNC. It is endorsed by the ATO as a Deductible Gift Recipient has authority to fundraise in Queensland under Charity Number CH1459. All donations over $2 are tax deductable.
Womensline: Our Womensline has been funded by the Department of Child Safety, Youth and Women since 2002. The helpline is Queensland’s only free, state-wide services and is available 24 hours, 7 days a week, every day of the year for any Queenslander identifying as a female. Our Womensline arranges practical assistance such as emergency transport and emergency accommodation away from a violent home, as well as crisis counselling and intervention. Taking Approximately 8000 calls every month, Womensline also assists over 600 women and more than 500 children away from domestic violence and into safe accommodation every month.
Mensline: Our Mensline is divided into two sections, the first being the Mensline crisis helpline, which has been funded by the Department of Child Safety, Youth and Women since 2002. The second being Mensline Court Support, which is funded by Department of Justice and Attorney General. Mensline is a free, telephone crisis counselling referral, information and support line for any Queenslander identifying as male. It is available from 9am until midnight, 7 days a week, every day of the year. In the last financial year, Mensline received almost 15,000 phone calls and referrals. Mensline offers counselling, referral and support for both men who are experiencing domestic and family violence, as well as men who are using violence in their relationships, to help them amend their behaviours.
Sexual Assault Helpline: Our Sexual Assault Helpline has been funded by the Department of Child Safety, Youth and Women since 2009. Our helpline is a free telephone support and counselling to any Queenslander who has been sexually assaulted or abused. It is also for those who are concerned someone they care about might have been assaulted/abused. Available from 7.30am until 11.30pm, 7 days a week, every day of the year. Last financial year, the Sexual Assault Helpline received almost 2200 calls and referrals.
1800RESPECT: DVConnect operates the Queensland operation of 1800RESPECT, the National confidential online and telephone specialist counselling, information and referral service, available 24 hours, 7 days, every day of the year, in Queensland. 1800RESPECT provides support for people experiencing, or who are at risk of experiencing, sexual assault, domestic or family violence, their friends and family, as well as workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.