Call 1800 811 811 anytime 24 hours, 7 days

Safe houses (sometimes called refuge or women’s shelters) provide safe and secure accommodation and specialist support for women and children escaping domestic and family violence.

In order to maintain security and safety, the location and details of safe houses are confidential and not available to the public, and it is a condition of entering most safe houses that you understand you cannot reveal the location to ANYONE – including your family.

Frequently Asked Questions

Get the help you need now by calling DVConnect

Call 1800 811 811

We need your support.

With your donation we can:

  • Provide more emergency transport and accommodation to those escaping violence.
  • Provide more temporary accommodation for pets whose families have escaped domestic violence, until they set up a permanent home.
  • Provide more specialist counselling to those who have experienced domestic violence and/or sexual assault.
  • Educate the community about how we can help them, or someone they love, escape a domestically abusive relationship.


Thank you to your Counsellors. Their profound words gave me the strength to finally leave him. Thank you all.