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Search Results for: pets in crisis

  • Safety Planning tips you need to know

    7th July, 2019 | by

    Whether you are staying in order to prepare for the right time to leave, or you have left, we can help you with essential safety tips.

     

    If you are staying:

    If you are staying in the relationship, think about what you can do to keep yourself safe, particularly at times when your partner becomes abusive, or you sense the situation is escalating. 

    • Create ‘signals’ for supportive neighbours, family or friends that let them know to come over or to call for help. For example, switch on a particular light, leave a curtain blind closed /open, phone or text a friend with an agreed cue or a message that will be a prompt or code for them to help in whatever way you have discussed.
    • Keep essential items like spare keys, money and important documents or copies of them, where you can get to them easily quickly.
    • Plan and practice (with your children) how you might escape from your home safely and quickly. Think about the safest exits so that when you feel that things are getting out of control you can leave quickly.
    • If possible, keep weapons and knives locked up or inaccessible (e.g. remove knife-blocks from kitchen benches).
    • Let trusted friends, family or neighbours know about the abuse and let them know about your safety plan.
    • Have a code (perhaps a word or phrase) that you can use with someone you trust by phone or text so they know you are in danger and need help from them or the police.
    • Teach your children that their responsibility during an incident is to stay safe – not to rescue you.
    • Program the police, taxi company, local support service and a family member’s or friend’s number into the speed dial on your phone.
    • Plan where you will go and how you will get there in case you need to leave in a hurry.
    • If possible, keep a Safety Diary. Record any instances of abuse, and try to include details, dates, times and photos. You may want to keep your Safety Diary at your doctor’s office, a friend’s house or electronically but remember to make sure it is secure (you could use a password, email it to someone you trust or hide it under another name).
    • Keep text messages your partner sends to you, and save online messages or posts made by your partner.
    • Ask a family member or friend if they can take care of your pets at their house, or regularly take the pets for walks.

     

    Helping your children

    You can help your child emotionally recover from domestic violence in many ways:

    • Protect children from violence by taking them to a safe place.
    • Get support to take action against the violence, this will show them that violence is not acceptable.
    • Reassure the child that none of the violent episodes were their fault in any way.
    • Tell them how much you love them and cuddle them often.
    • Encourage them to talk openly about their feelings.
    • Get extra help for your child if necessary.
    • Enlist a professional from a specialist domestic and family violence service to help provide your child with emotional support.
    • Tell the child that abusive behaviour is wrong and be a role model for other ways of managing anger and solving problems.
    • Seek professional help, such as counselling, for all family members.

     

    Helping your pets

    Together with the RSPCA Queensland we operate the Pets In Crisis Program.

    • Call us and ask about our Pets In Crisis Program. Call 1800 811 811 anytime.
    • Read more, or watch a video about our Pets In Crisis Program. Learn More.

     

    If you are planning to leave:

    • Hide a bag with clothes, medication, keys and other important items that you can either exit with easily or leave with someone you trust.
    • Put aside some money for travel expenses, accommodation and food if you have access to money.
    • Make copies of important documents, e.g. car registration, tax file number, title deeds, loan records, Medicare card, drivers licence, account details, prescriptions, passports etc and leave them with someone you trust or take photos of them and store them securely.
    • Take small items you may be able to sell, like jewellery.
    • If you have children take clothes for them, medical records and medication, bottles and some of their favourite toys.
    • If you have pets, take food and equipment needed for travelling (e.g. leash, cage, documentation).

     

    If you have left:

    The time after leaving an domestic violence situation can be very dangerous. The below tips help reduce this risk but you should be very vigalent during this time.

    • Report to police and apply for an ADVO.
    • If you have an ADVO carry a copy of it with you at all times and give a copy of it and a photo of your partner to your workplace and your children’s school so that they are aware of the situation.
    • Redirect your mail and get a post office box.
    • Only give your new address and phone number to those you really trust.
    • Get a new SIM card and phone and turn your call preferences set to Private so your new number cannot be saved.
    • Think about getting a spare SIM card or phone if you want to communicate with your ex-partner about children or pets.
    • Wherever possible, change your regular patterns of movement, e.g. travel to and from work by a different route, buy your groceries at a different shop, change the time and maybe location of regular appointments, maybe move your children to a new day care centre or school.
    • Ensure where you are staying is as safe as possible, e.g. security doors, lockable windows, motion- sensitive external lights etc.
    • Let key people know about your situation, e.g. your boss and other work colleagues, your children’s teachers, so they know not to give out your details or they can screen your calls etc.
    • Continue to seek support from the domestic and family violence services and medical practitioners during this time.
    • Block your partner on Facebook, Instagram, Twitter, WhatsApp and any other forms of social media or communication. Consider setting up a new profile that is secure.  Read through Facebook and other social media platforms Safety Tips.

     

    If you, or someone you know is experiencing domestic, family or sexual violence, DVConnect can help you find a pathway to safety, away from violence. The DVConnect helplines are:

    • Womensline 1800 811 811, available 24/7
    • Mensline 1800 600 636 available from 9am – midnight, 7 days
    • Sexual Assault Helpline 1800 010 120, available from 7.30am – 11.30pm, 7 days.
    • For more visit www.DVConnect.org.

    For more, contact 

  • RSPCA Queensland

    20th June, 2019 | by

    RSPCA Queensland partner with us to operate Pets In Crisis

    In 2005 the RSPCA Queensland and DVConnect teamed up to help keep the pets of families escaping domestic and family violence safe while their family was rebuilding their lives. They created the Pets In Crisis Program, which provides safe accommodation, food and veterinary care to pets whose families cannot take them to a refuge with them. 

    For any pet lover whose animal is part of the family the thought of leaving them behind in an emergency is unthinkable.  The decision is made even harder when the need to leave is due to escalating or persistent domestic or family violence. Sadly, hundreds of Queenslanders are faced with this decision because the majority of refuges do not allow animals.

    Places available in refuges for the victims of domestic and family violence are scarce, and in Queensland none are able to accommodate pets. DVConnect counsellors regularly speak to Queenslanders whose intimate partners use violence or threats of it towards their pets. They do this to frighten and control them into staying. For children, moving without their special companions at this time compounds the loss and makes the trauma they are facing in their family life that much more intense.

    This is where the Pets In Crisis Program comes in. When families know that their pets will be cared for by professionals while they are finding safe, alternative accommodation, it helps decrease some of the pressure and stress of their situation. 

    Key Facts

    • The Pets In Crisis Program exists to care for pets whose families are escaping domestic and family violence.
    • Established in 2005, the Program is a collaboration between DVConnect and the RSPCA Queensland.
    • Each pet is given safe accommodation, food, and in most cases veterinary care.
    • The Program cares for almost 300 pets each year.
    • Pets can stay in the program for up to 28 days.
    • Any pet is accepted, provided there is a suitable place for them to be cared for.
    • The RSPCA Queensland provides and pays for each pet to be given a thorough health check by an RSPCA veterinarian. Sadly though, a lot of pets from domestic violence situations haven’t received the medical care they should have in their lives. This means more vet care is needed, which means more costs. Examples of a basic vet check-up for a dog include the dog being given flea, tick and worming medication, heartworm, as well as kennel cough injections. Also a lot of cases require specialist veterinary operations due to abuse the animal has suffered at the hand of the domestic violence abuser. 

    For more information about the Pets In Crisis Program, please visit:  Pets In Crisis

    To make a donation to Pets In Crisis 

     

  • Accessibility

    4th June, 2019 | by

    Accessibility – we help everyone

     

    Need a translator or interpreter?

    If English is not your first language, or you feel more comfortable communicating in another language, you can use the Telephone and Interpreting Service (TIS National) to speak to us. There is no charge to use a TIS interpreter. For more specific information about TIS National, please visit their website.  To call DVConnect using the TIS system, please follow the below steps:

    1. Call DVConnect and ask for an interpreter. The counsellor will make the arrangements for you.
    2. Call TIS on 131 450 and ask them to contact DVConnect

     

    Blind or vision impaired?

    If you are blind or vision impaired, you can read the text on this website using a screen reader. On this page you will find further information on how you can access other parts of our service if you have a disability or speak a language other than English.

     

     

    Do you have a disability?

    If you have a disability and a partner or carer stops you getting support, that is violence or abuse. It is not okay. Contact us, or our friends at 1800RESPECT on 1800 737 732 for information, referrals and counselling, available to everyone in Australia, 24 hours a day, seven days a week.

     

    Deaf, hearing impaired or have difficulty speaking?

    If you have difficulty hearing or speaking to people who use a phone, you can call us using the 24/7 National Relay Service (NRS). The NRS enables people who are deaf or have a hearing or speech impediment to make phone calls in the same way as anyone else. The NRS is free and confidential. If you’ve never used the NRS before, or are unsure, the NRS Helpdesk can assist you to get started, give you tips on making the most of your call, and help you with any call problems. More.

    How to get help if you are experiencing violence? In an emergency or if anyone is in immediate danger call 000 or TTY 106

    Making a call in an emergency

    Here is how to connect to emergency services through different NRS call channels:

    • Internet Relay – ask for Triple Zero (000)
    • Captioned Relay – ask for Triple Zero (000)
    • SMS Relay – text 0423 677 767 and include 000 in your first message
    • Ordinary phone – dial 1800 555 727 and ask for Triple Zero (000)
    • TTY – dial 106

     

    DVConnect numbers

    Womensline & Pets In Crisis
    Mensline
    Sexual Assault Line
    1800RESPECT

  • Safety Planning

    22nd May, 2019 | by

    Safety planning is essential

    Safety Planning is very important, check out our tips below that may help you. Your safety and your children’s safety is a priority whether you are planning to stay in the relationship, thinking about leaving or have already left. Call 1800 811 811 to discuss your options.

     

    If you are staying:

    If you are staying in the relationship, think about what you can do to keep yourself safe, particularly at times when your partner becomes abusive, or you sense the situation is escalating. 

    • Create ‘signals’ for supportive neighbours, family or friends that let them know to come over or to call for help. For example, switch on a particular light, leave a curtain blind closed /open, phone or text a friend with an agreed cue or a message that will be a prompt or code for them to help in whatever way you have discussed.
    • Keep essential items like spare keys, money and important documents or copies of them, where you can get to them easily quickly.
    • Plan and practice (with your children) how you might escape from your home safely and quickly. Think about the safest exits so that when you feel that things are getting out of control you can leave quickly.
    • If possible, keep weapons and knives locked up or inaccessible (e.g. remove knife-blocks from kitchen benches).
    • Let trusted friends, family or neighbours know about the abuse and let them know about your safety plan.
    • Have a code (perhaps a word or phrase) that you can use with someone you trust by phone or text so they know you are in danger and need help from them or the police.
    • Teach your children that their responsibility during an incident is to stay safe – not to rescue you.
    • Program the police, taxi company, local support service and a family member’s or friend’s number into the speed dial on your phone.
    • Plan where you will go and how you will get there in case you need to leave in a hurry.
    • If possible, keep a Safety Diary. Record any instances of abuse, and try to include details, dates, times and photos. You may want to keep your Safety Diary at your doctor’s office, a friend’s house or electronically but remember to make sure it is secure (you could use a password, email it to someone you trust or hide it under another name).
    • Keep text messages your partner sends to you, and save online messages or posts made by your partner.
    • Ask a family member or friend if they can take care of your pets at their house, or regularly take the pets for walks.
    Helping your children

    You can help your child emotionally recover from domestic violence in many ways:

    • Protect children from violence by taking them to a safe place.
    • Get support to take action against the violence, this will show them that violence is not acceptable.
    • Reassure the child that none of the violent episodes were their fault in any way.
    • Tell them how much you love them and cuddle them often.
    • Encourage them to talk openly about their feelings.
    • Get extra help for your child if necessary.
    • Enlist a professional from a specialist domestic and family violence service to help provide your child with emotional support.
    • Tell the child that abusive behaviour is wrong and be a role model for other ways of managing anger and solving problems.
    • Seek professional help, such as counselling, for all family members.
    Helping your pets


    Available through Womensline only. Together with the RSPCA Queensland we operate the Pets In Crisis Program.

    • Call us and ask about our Pets In Crisis Program. Call 1800 811 811 anytime.
    • Read more, or watch a video about our Pets In Crisis Program. Learn More.

     

    If you are planning to leave:

    • Hide a bag with clothes, medication, keys and other important items that you can either exit with easily or leave with someone you trust.
    • Put aside some money for travel expenses, accommodation and food if you have access to money.
    • Make copies of important documents, e.g. car registration, tax file number, title deeds, loan records, Medicare card, drivers licence, account details, prescriptions, passports etc and leave them with someone you trust or take photos of them and store them securely.
    • Take small items you may be able to sell, like jewellery.
    • If you have children take clothes for them, medical records and medication, bottles and some of their favourite toys.
    • If you have pets, take food and equipment needed for travelling (e.g. leash, cage, documentation).

     

    If you have left:

    The time after leaving an domestic violence situation can be very dangerous. The below tips help reduce this risk but you should be very vigalent during this time.

    • Report to police and apply for an ADVO.
    • If you have an ADVO carry a copy of it with you at all times and give a copy of it and a photo of your partner to your workplace and your children’s school so that they are aware of the situation.
    • Redirect your mail and get a post office box.
    • Only give your new address and phone number to those you really trust.
    • Get a new SIM card and phone and turn your call preferences set to Private so your new number cannot be saved.
    • Think about getting a spare SIM card or phone if you want to communicate with your ex-partner about children or pets.
    • Wherever possible, change your regular patterns of movement, e.g. travel to and from work by a different route, buy your groceries at a different shop, change the time and maybe location of regular appointments, maybe move your children to a new day care centre or school.
    • Ensure where you are staying is as safe as possible, e.g. security doors, lockable windows, motion- sensitive external lights etc.
    • Let key people know about your situation, e.g. your boss and other work colleagues, your children’s teachers, so they know not to give out your details or they can screen your calls etc.
    • Continue to seek support from the domestic and family violence services and medical practitioners during this time.
    • Block your partner on Facebook, Instagram, Twitter, WhatsApp and any other forms of social media or communication. Consider setting up a new profile that is secure.  Read through Facebook and other social media platforms Safety Tips.

    Safety Planning is essential, please call us on 1800 811 811 if you would like to discuss any of the above.

Thank you DVConnect for saving my Mums life, and mine. You guys getting us out of there changed everything. Thank you so much. Life is good now! 

Our survivor has chosen to remain anonymous.

Read Survivor Stories

How your donation will help

  • Provides operational support to fund our bridging accommodation residence Bella's Sanctuary.
  • Provides emergency transport and accommodation for Queenslanders in crisis due to domestic and family violence.
  • Provides safety planning, crisis counselling and information to those impacted by domestic and family violence.
  • Educates Queenslanders on how to help family, friends and colleagues who have experienced, or are experiencing domestic and family violence.