A Queensland telephone crisis service for women in need of support, advice and assistance as a result of domestic and family violence was established by the Department of Communities Crisis Care program. The telephone number 1800 811 811 has been operational since 1980.
DVConnect commenced operating the Womensline and Mensline.
The Domestic Violence Act Amendment included elder abuse and informal care relationships which broadened the scope of delivery through the funded services of the sector.
DVConnect received funding for the Sexual Assault Helpline.
Annually, DVConnect takes in excess of 100,000 calls across all lines and provides crisis intervention across a number of key services. Womensline receives 1 call for help every 7 minutes (across a 24 hour period). This is in the form of emergency telephone support, evacuation and crisis accommodation placement for families affected by abusive relationships, counselling for men, women and victims of sexual assault, education and support for men, community education and care for pets of families experiencing domestic and family violence.
DVConnect operates under a framework of a gendered analysis of domestic and family violence. A gendered analysis is supported by research, evidence and data, and indicates that domestic and family violence is most often perpetrated by men against women; and that perpetrators of this violence are fully responsible for their actions.