How We Help


DVConnect helps Queenslanders find pathways to safety, away from domestic, family and sexual violence. We do this by providing domestic violence help through Womensline and Mensline, as well as Sexual Assault help through operating the Queensland Sexual Assault Helpline, Trauma Counselling through 1800RESPECT, as well as help for pets through the Pets In Crisis Program. DVConnect also offers domestic, family and sexual violence education through Workplace Training. DVConnect also operate Bella’s Sanctuary a 5 unit medium-term accommodation residence that exists to provide women and children with a safe housing option after leaving a shelter/refuge.


Domestic & Family Violence Help

Womensline:  Crisis Counselling – Womensline is Queensland’s only 24/7 free, telephone state-wide service or any Queenslander identifying as a female who may be experiencing domestic and family violence. Womensline is available by calling 1800 811 811 anytime 24/7. Womensline arranges practical assistance such as emergency transport and emergency accommodation away from a violent home, as well as crisis counselling and intervention. Womensline receives one call every seven minutes. It has has been funded by the Department of Child Safety, Youth and Women since 2002. Read Womensline Survivor Stories

Mensline:  Crisis Counselling – Mensline is a free, telephone crisis counselling referral, information and support line for any Queenslander identifying as male. It is available by calling 1800 600 636 between 9am – midnight, 7 days. Mensline offers counselling, referral and support for both men who are experiencing domestic violence, as well as men who are using violence in their relationships, to help them amend their behaviours. Mensline has been funded by the Department of Child Safety, Youth and Women since 2002. Read Mensline Feedback


Sexual Assault Help

Sexual Assault Helpline:  Counselling – The Sexual Assault Helpline is a free telephone support and counselling to any Queenslander who has been sexually assaulted or abused. It is also for those who are concerned someone they care about might have been assaulted/abused. The Sexual Assault Helpline can be accessed by calling 1800 010 120 between 7.30am – 11.30pm, 7 days. The Sexual Assault Helpline has been funded by the Department of Child Safety, Youth and Women since 2009. Read the Sexual Assault Survivor Stories


Trauma Counselling

1800RESPECT:  Counselling – DVConnect is a specialist trauma counselling partner of 1800RESPECT, the 24/7 National confidential online and telephone specialist counselling, information and referral service. 1800RESPECT provides support for people experiencing, or who are at risk of experiencing, sexual assault, domestic or family violence, their friends and family, as well as workers and professionals supporting someone experiencing, or at risk of experiencing violence.


Help for Pets

Pets In Crisis:  Often the safety of pets is seen as a barrier to not leaving an abusive relationship. In response to this, DVConnect operates Pets In Crisis Program in collaboration with RSPCA QLD. This program ensure pets of families who are escaping violence have safe alternative accommodation.  The program cares for the pets of families experiencing domestic violence. It provides food, safe shelter, as well as veterinary services. Last financial year Pets In Crisis cared for almost 300 pets. Our Pets in Crisis program is administered by calling DVConnect on 1800 811 811. Read the Furry Survivor Stories


Workplace Training & Policy Writing

DVConnect provides tailored workplace training on domestic, family and sexual violence. The purpose of this training is to ensure Queensland organisations are able to do their part to support their employees who may be experiencing domestic, family and/or sexual violence. DVConnect also helps organisations create Domestic and Family Violence Policies. As an accredited specialist provider of domestic and family violence services, DVConnect has a deep understanding of the complex presentations, impacts and trauma as a consequence of domestic and family violence. We have an understanding of risk, and managing this risk, in collaboration with survivors, with the intention of keeping them safe and empowered. We acknowledge the differential impacts and intersectional experience of violence in terms of prevalence, risk, severity of violence, culture. As well as identity for Indigenous women, young women, pregnant women, women who are separating, women living in regional and remote Queensland and women living with disability.


Bella’s Sanctuary

DVConnect continues to be at the forefront in providing contemporary domestic and family violence support, adapting to the changing needs of Queenslanders impacted by domestic, family and sexual violence. On 27 August 2019, DVConnect officially opened Bella’s Sanctuary, our bridging accommodation residence for longer term housing for women and children affected by domestic and family violence.  DVConnect strongly believes that domestic and family violence ends with a community-wide integrated response. Guided by this principal and a focus on reducing homelessness following domestic violence, or victims returning to their abusers, we partnered with Mirvac Residential and Queensland builders Halcyon, together with 90 building industry suppliers. Together, we designed and constructed Australia’s first commercially funded bridging accommodation residence on the Gold Coast with a total in-kind contribution of almost $1.7 million. Read feedback from Bella’s Sanctuary past residents.


Thank you DVConnect for saving my Mums life, and mine. You guys getting us out of there changed everything. Thank you so much. Life is good now! 

Our survivor has chosen to remain anonymous.

Read Survivor Stories

How your donation will help

  • Provides operational support to fund our bridging accommodation residence Bella's Sanctuary.
  • Provides emergency transport and accommodation for Queenslanders in crisis due to domestic and family violence.
  • Provides safety planning, crisis counselling and information to those impacted by domestic and family violence.
  • Educates Queenslanders on how to help family, friends and colleagues who have experienced, or are experiencing domestic and family violence.