QUICK EXIT

Call 1800 010 120 between 7.30am - 11.30pm, 7 days

What you can expect when you call

  • We will answer your phone call as promptly as possible and treat you with respect
  • We will respond to your needs in a professional, flexible and empowering manner
  • Your safety and the safety of other family members is our first priority and we will support you with your safety decision
  • We will treat your personal and confidential information responsibly
  • We may be required to release your information without your consent and within the Information Privacy Act Guidelines. We always specify this during phone conversations.
  • We will arrange an interpreter if you need one
  • If you are hearing impaired, we can link through the National Relay Service
  • If you lodge a complaint we have a robust quality assurance process in place, and we will investigate your concerns. You always have the right to escalate your complaint. Go to Contact Us page for further information.

 

Call the Sexual Assault Helpline

Call 1800 010 120

Counsellors are available from 7:30am until 11:30pm, 7 days

I wish to sincerely thank you and the entire DVConnect team for their past and present assistance during these past few years of family turmoil. Without such a wonderful service it would be that much harder for women and children.

Jenny, Northgate Brisbane

We need your support.

With your donation we can:

  • Provide more emergency transport and accommodation to those escaping violence.
  • Provide more temporary accommodation for pets whose families have escaped violence.
  • Provide more crisis counselling to those who have experienced violence.
  • Educate Queenslanders on how they can help family/friends experiencing violence.