QUICK EXIT

Call 1800 010 120 between 7.30am - 11.30pm, 7 days

What you can expect when you call

  • We will answer your phone call as promptly as possible and treat you with respect
  • We will respond to your needs in a professional, flexible and empowering manner
  • Your safety and the safety of other family members is our first priority and we will support you with your safety decision
  • We will treat your personal and confidential information responsibly
  • We may be required to release your information without your consent and within the Information Privacy Act Guidelines. We always specify this during phone conversations.
  • We will arrange an interpreter if you need one
  • If you are hearing impaired, we can link through the National Relay Service
  • If you lodge a complaint we have a robust quality assurance process in place, and we will investigate your concerns. You always have the right to escalate your complaint. Go to Contact Us page for further information.

 

Call the Sexual Assault Helpline

Call 1800 010 120

Counsellors are available from 7:30am until 11:30pm, 7 days

Thank you for your help, for everything you have done for me over the last few days. Your services are more than impressive and impeccable for anyone who may be in danger or in need of help of any kind. I may not be here today without your protection and the services you provided me. It is amazing to know there are people out there that give their absolute best to keep others safe, because they can and they care. Before making the call to you I felt too ashamed and far too proud to ask anyone for help. But now I feel strong knowing that I had the courage to put my hand up and ask for help. It saved my life! 

Sarah, Gold Coast

Your donation will help us...

  • Provide more emergency transport and accommodation to those escaping violence.
  • Provide more safety planning, crisis counselling & information to those escaping violence.
  • Educate Queenslanders on how to help family/friends/colleagues experiencing violence.