Contact us through the National Relay Service.
More information about the National Relay Service.
Provide the DVConnect number you want to call.
For more information, visit: www.relayservice.gov.au.


Using the service

DVConnect is a domestic violence service for everyone. The website has been made so that it is easy to use by people with disability. If you are blind or vision impaired, the text can be read using a screen reader. On this page you will find further information on how you can access other parts of our service if you have a disability or speak a language other than English.

What web tools are available for people with disability?

There are many tools to help people with disability use the internet. Media Access Australia has information on accessible web content. Their Web section has information on browsers and how to find accessible media online.

National Relay Service

I find it difficult to hear or speak, can I access your service?

Yes. You can contact us through the National Relay Service (NRS) in two easy steps:

Contact the NRS. Call numbers and access points are on the NRS website.

Provide the DVConnect telephone number you want to reach:

Sexual Assault Line


Translating and Interpreting Service

I need an interpreter or translator, can I access your service?

Yes. You can use the telephone Translating and Interpreting Service (TIS National) to speak to someone at DVConnect. TIS National is available free of charge.

To arrange an interpreter:

  • Call DVConnect and ask for an interpreter. The counsellor will make the arrangements
  • Call TIS on 131 450 and ask them to contact DVConnect

You can visit the TIS website for more information.


In an emergency or if anyone is in immediate danger call 000 or
TTY 106

We need your support.

With your donation we can:

  • Provide more emergency transport and accommodation to those escaping violence.
  • Provide more temporary accommodation for pets whose families have escaped domestic violence, until they set up a permanent home.
  • Provide more specialist counselling to those who have experienced domestic violence and/or sexual assault.
  • Educate the community about how we can help them, or someone they love, escape a domestically abusive relationship.