Accessibility – we help everyone
If you are deaf, hearing impaired or have difficulty speaking, we can help you.
We offer accessibility to all. If you are deaf, hearing impaired or find it difficult to speak, please contact us through the National Relay Service, which is available 24 hours a day, 7 days. The National Relay Service (NRS) is an Australian Government initiative that enables people who are deaf or have a hearing or speech impediment to make phone calls in the same way as anyone else. People use the NRS when they need to talk to a hearing person who is using a phone. This includes contacting organisations like yours to do business over the phone. A call through the NRS is known as a relay call.
Sexual Assault Line
Blind or vision impaired?
If you are blind or vision impaired, you can read the text on this website using a screen reader. On this page you will find further information on how you can access other parts of our service if you have a disability or speak a language other than English.
Translators and Interpreters
You can use the telephone Translating and Interpreting Service (TIS National) to speak to someone at DVConnect. TIS National is available free of charge.
To arrange an interpreter:
- Call DVConnect and ask for an interpreter. The counsellor will make the arrangements
- Call TIS on 131 450 and ask them to contact DVConnect
You can visit the TIS website for more information.
If you have a disability and a partner or carer stops you getting support, that is violence or abuse. It is not okay.
Contact us, or our friends at 1800RESPECT on 1800 737 732 for information, referrals and counselling, available to everyone in Australia, 24 hours a day, seven days a week.